1. What is Shahs?
Shahs is your trusted online store offering quality products with reliable service across Pakistan.

2. How can I place an order?
You can browse our products on shahs.pk, add items to your cart, and proceed to checkout with your preferred payment method.

3. What payment methods do you accept?
We accept major payment methods including credit/debit cards, bank transfers, and cash on delivery where applicable.

4. How long does delivery take?
Delivery time depends on your location but usually takes between 3 to 7 business days within Pakistan.

5. Can I cancel or modify my order after placing it?
Orders are processed quickly. Please contact us immediately at WhatsApp # +92 345 6387479 for assistance; however, cancellation or modification may not always be possible.

6. What is your return and refund policy?
We do not offer refunds or exchanges except in cases where the product is damaged on arrival. Please check our detailed policy below.

7. How do I contact customer support?
You can reach us via WhatsApp or phone at +92 345 6387479 for any queries or support.